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Technical Requirements

  • Operating System: Windows 10/11 or macOS 10.13 to 14.0+. Chromebooks and iPads are not supported at the moment.
  • Memory: At least 2GB.
  • Screen: Resolution of 800 x 600 or greater.
  • Peripherals: Working mouse, keyboard, and webcam.

FAQ

Lockdown Browser Troubleshooting

What browser should I use to click the "begin lockdown" button?

Preferably Chrome, but Edge or Firefox are worth a try if Chrome doesn't work.

I am getting an error about Screencastify.

You are not allowed to use extensions that have screen-recording capabilities. As such, you'd need to remove Screencastify or other screen-recording software. For this particular software, follow the official guide on how to remove it.

Lockdown browser wants to make changes to my computer. Would I have to allow it?

Yes. In order for the Lockdown browser to ensure that you, as the test-taker, are not cheating, it would need to make temporary changes to your computer, such as:

  • Disallowing the use of multipleexternal monitors
  • Detecting virtual machines
  • Use of screen-recording software

Can I use multiple monitors?

Yes, but only 1 will be usable.

I'm done with the test, but I can't exit with multiple monitors.

Disconnect extra or external monitors so that you'd only have 1 left. You should then be able to see the X.

Device

Can I use my phone as a camera with a 3rd party app?

No. It has to be either an external webcam or one that is integrated into your laptop.

Can I take the test on an iPhone, iPad, Chromebook, Android, Linux, etc?

No. The test can only be taken on a device with Windows 10/11 or macOS 10.13 to 14.0+. These may change in the future.