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Rosalyn guide

DownloadingiTEP RosalynInstallation and Setup Guide 

Thank you for your interest in taking one of our iTEP Tests!  This information page will help you prepare for a successful text experience.

BEFORE YOU START THE EXAM

→ Check your Equipment and Internet Speed



INTERNET SPEED

HARDWARE

  • Download speeds – 750 kbps minimum

  • Upload speeds – 250 kbps minimum

  • Test your internet speed here.

  • The iTEP exam can only be taken on a Desktop or Laptop computer.*

  • Operating System:  Windows 10/11 or macOS 10.13 to 14.0+

  • Memory: At least 2GB.

  • Screen: Resolution of 800 x 600 or greater.

  • Peripherals: Working mouse, keyboard, and webcam

*Chromebooks, tablets, and smartphones are not supported at this time.

→ Watch this Video for Successful At-Home Testing

How to take your iTEP Exam: Essential iTEP Guidelines

 

STARTING THE EXAM


 

 

CANDIDATES MUST COMPLETE THE TEST IN ONE SITTING

 

 

STEP 1: iTEP Technical Checklist

Click “Yes” when the screen asksasks: if

“Does the test hashave a speaking section.section?” ClickYES

“Yes” when the screen asks ifDoes the test requiresrequire a camera.camera?” YES

  • If the Technical Checklist indicates any missing components, please install those components (RED text indicates software is missing, GREEN indicates software is installed correctly) by following the directions indicated in the pop-up window that will appear.º

    • After
  • seeing

    If5 allGreen of the sections: Web Browser, Internet Connection Speed, Audio Player, Voice Recorder, and Camera are all followed by GREEN check marks, pleaseCheckmarks, click the “Next” button and continueNEXT to the next step and continue to the next step.

    • STEP

2: Enter Access Credentials

You will now come to the Login screen. Please enter your Test ID and passwordPassword. provided in the Virtual Proctoring Exam email. Click the “Next” button to proceed. 

     

Registration


STEP 3: Complete the Registration Form

 


You will now come to the Registration screen. Please enter your registration information and click the “Next” button to proceed.




Input information into all the required fields (marked with an asterisk). 


UploadAdd your Government-issued identification by uploading an image from your computer or using the web camera. 


Once finished, agree to the terms by typing “I agree” and checking the box.

Click Next.


Select

STEP next4: to begin downloadingDownload the Rosalyn proctoringProctoring browser.Browser

and


Click

“Open Quiz”      DOWNLOADING ON MAC DOWNLOADING ON WINDOWS

Downloading Rosalyn MAC


A new tab will open to download the Rosalyn browser.open. Click on the download App Button

  • Save the file once 

  • Close the popup window by pressing the “Got it” button


Once the application is downloaded, find
Find the file in your download folder or locate the file in the downloads section

  •  Double-click on the installation file and then moveMove the Rosalyn application to the Applications folder by dragging it to the folders box in the pop-up window

  • Close the pop-up window 

 


Once Rosalyn is installed, go back to the previous window and click “Open Quiz”

 

A new pop-up window will appear asking permission to open the application. Select “Open Rosalyn”

 

Another pop-up window will appear confirming your choice. Select “Open”

 

Downloading Rosalyn Windows


A new tab will open to download the Rosalyn browser.open. Click on the download App Button

  • The file will save automatically 

  • Close the popup window by pressing the “Got it” button


Once the application is downloaded, findFind the file in your downloaddownloads folder or locate the file in the downloads section

  •  Double-click on the file

  • Close the pop-up window 



Once Rosalyn is installed, go back to the previous window and click “Open Quiz”


STEP

A5: new pop-up window will appear asking permission to open the application. Select “Open Rosalyn” 


Another pop-up window will appear confirming your choice. Select “Allow”


Go back toComplete the Rosalyn ApplicationPre-Flight windowChecks

During this section, you will test your internet connection again, verify there are no unauthorized programs running in the background, and selectconfirm “Let’syour go”

identity




for

Pre-Flightthe exam session.



TheNote: Rosalyn browser applicationYou will open.need Selectyour “Let’sofficial Go”ID toagain!

start preparing. 



SelectYou “Getare started”now ready to begin testing your connection,iTEP and camera, and closing windows and apps. exam!


Towards the bottom of the screen, there will be a “Next” button to continue to the next section. Once you are ready to move on select the “Next” button.


The pre-flight steps begin with

  1. Testing your camera

    1. Once you can see yourself on camera, select the “Record Clip” button to record a short 5 second video and audio clip of yourself to test your equipment

    2. Once it has been recorded select “Next” at the bottom of the screen

  2. Testing your connection

    1. Rosalyn will test your connection

    2. If your connection is stable, the pointer will appear pointing to the blue check mark saying “your connection is great” on the right-hand side

      1. If your connection is unstable the pointer will point to the orange circle in the middle

      2. If your connection is not sufficient, the pointer will point to the red x on the left hand side

    3. Select “Next” to continue to the next section

  3. Disconnect any extra displays

    1. Select “Next” to continue to the next section

  4. Close any windows or applications

    1. Click on the “Force Close” button

    2. From the new pop-up window select the “Confirm” button

    3. Select “Next” to continue to the next section

  5. Biometrics confirmation

    1. Select the biometrics confirmation

    2. Select “Next” to continue to the next section


Verifying Identity


Take a photo of yourself using the camera by selecting the “Take photo” button

  • Select “Next” to continue to the next section


Take a photo of your Goverment issued ID

  • Valid Photo identification is required and you will not be allowed to move forward if you do not provide it

  • Accepted documents include a passport, driver's license, or identification card. They must not be expired. 

  • Select the “Take photo” button

  • Select “Next” to continue to the next section


On the next page select “Continue”


On the next page select the “Start Exam” button in the little window


For further information, refer to Rosalyn Help Center

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